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ODG ANNOUNCES GUIDELINE EXCEPTION PROTOCOL

March 10, 2010Encinitas, CA – Work Loss Data Institute (WLDI), in collaboration with the Texas Department of Insurance, Division of Workers’ Compensation, announces the release of Appendix D to Official Disability Guidelines Treatment in Workers’ Comp (ODG) entitled “Documenting Exceptions to the Guidelines.” The purpose of this section is to outline a process for providers and insurance carriers within states and provinces that have adopted ODG for healthcare provided under workers’ compensation to ensure appropriate medical treatment for injured workers in the rare instances where a procedure is not covered or necessary care falls outside of the recommendations in ODG.

Though ODG covers over 99% of cases seen in workers’ comp, there are still times when uncommon situations can occur which are not addressed in the standard guidelines. For example: certain treatments, though not typically recommended, may be warranted due to extenuating circumstances; patient comorbidities may dictate a need for treatment outside the guidelines; or additional treatment or therapy beyond the recommendations may be in order.

According to Phil LeFevre, Senior Account Executive at WLDI who works with many states and provinces that have adopted ODG, “Medical treatment guidelines, done right, are a delicate balance. Guidelines that are too restrictive may control costs in the short term, but limit necessary medical care to injured workers, who suffer unnecessarily, while outcomes fail to improve. Non-productive UR costs skyrocket when denials and friction clog the system, as good providers stop taking workers’ comp patients because they can’t get necessary medical care approved. Guidelines that are not restrictive enough, on the other hand, have little net effect. While ODG is unique in striving for and generally achieving this balance based on a thorough and ongoing review of the medical evidence, we still think it is important to allow for the possibility of exceptions.  This new instructional answers when and how those exceptions should be handled together with explicit case study examples, providing the framework to ensure timely and appropriate medical care even for the unconventional injured worker.”

The process for documenting exceptions to the guidelines is supported by medical research. According to a study published in the February 2010 edition of Annals of Internal Medicine[1], funded by the Agency for Healthcare Research and Quality, exceptions to the guidelines that are documented by physicians during their regular workflow and reviewed by peers are appropriate most of the time. In total, 94% of exceptions to the treatment guidelines were determined to be medically appropriate, only 3% were inappropriate, and 3% were of indeterminate appropriateness. When physicians report exceptions to standard practices, it affirms their ability to make decisions and helps them aim for high performance levels while avoiding treatment delays, the study authors noted.  

For ODG subscribers, Appendix D, “Documenting Exceptions to the Guidelines,” may be accessed from the ODG Treatment Index as well as from other prominent locations on the Website. It can also be accessed directly from this link: http://www.odg-twc.com/odgtwclist.htm#AppendixD

For persons who do not subscribe to ODG, “Documenting Exceptions to the Guidelines” is available upon request by contacting WLDI, publisher of the ODG product line with contact information on www.worklossdata.com. WLDI is an independent database development company focused on workplace health and productivity, based in Encinitas, CA.


[1] Persell SD, Dolan NC, Friesema EM, Thompson JA, Kaiser D, Baker DW. Frequency of inappropriate medical exceptions to quality measures. Ann Intern Med. 2010 Feb 16;152(4):225-31.


 

 

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Last modified: December 29, 2011